Well I’ve just been on the bad news page (sorry, sorry! I mean the ’status’ page) reading back over the May posts. Just to summarise for you:
May 1st:
[Some regions not coming up or have broken region presence]
[Partial phone support disruption]
[Second Life in-world service issues]
[Transaction history unavailable]
May 2nd:
[Login and other db-related services slow]
[Some webservers not showing current transaction history]
May 3rd:
[Database disruptions]
[700+ regions currently unreachable]
May 4th:
[Phone Support down]
May 5th
[Database Issues]
May 7th
[Support portal temporarily unavailable]
May 9th
[Second Life traffic issues]
[Partial Grid Disconnect]
May 11th
[Asset Server problems]
May 12th
[LindeX and Land transactions failing]
[Number of asset servers offline]
May 13th
[In world services disrupted]
May 14th
[Outdated map data]
May 16th
[Asset, map, login and teleport issues]
[Traffic calculation issue]
May 19th
[Residents unable to login]
If you’re still alive and have not committed suicide owing to boredom after reading that list, then we shall continue. I’m not one to expect things to run perfectly all the time. Especially not within a system as complex as this one. However, call me a naive optimist here, but to only have 7 days in 19 without problems of some sort is getting pretty diabolical. But anyway, there isn’t a great deal I can do about it other than stand back, point and laugh at the misfortune of those responsible for trying to fix this! But, once again, allow me to offer my suggestions for a press release about the May issues!
“Dear Residents of Second Life,
Here we are approaching the end of May. And it has not been quite as successful a month as we may have liked. However, you’re all still being charged as during a 19 day period there were only 21 separate issues that may have caused you some minor inconvenience. In order for us to reimburse any monies paid to Second Life there has to be at least 199932098 separate instances of problems on the grid. Allow me to refer you to this clause in our Terms of Service:
Clause 99.1111: In signing up to Second Life, you agree that you will pay for a service you may not actually get. Sometimes you will not be able to log in. Sometimes you will not be able to teleport. Sometimes you will pay for things you will never actually receive and on occasion we will overcharge you as well. Regardless of anything failing, any overcharging, anything going completely wrong or the essential breakdown of the entire service, upon checking that box at the bottom you agree that Linden Labs have the right to financially rape you for the rest of your sorry existence…or at least until we have some real competition from somewhere. PS you will probably require a magnifying glass to read this clause.
Furthermore, please allow me to clarify definitions of some commonly used terminology on the status site. Firstly, ‘Resolved’. Taken from the Linden Dictionary, this term means, ‘Temporarily hidden.’ In addition, the phrase ‘Asset Server Issues’ means ‘Absolutely 100% completely broken’.
Well, thank you once again for another great banking month for us. I will leave you now, as I have a limousine waiting to take me to the airport where I am going to depart for a 6 month long 5 star luxury holiday with fifteen Playboy bunnies. Plus, before doing this, I have several mansions to purchase for the staff…. bonusses for their successful operating of Second Life, you know. Anyway, such a hard life. Thanks once again and all that good stuff and we look forward to continued financial rape.
All the best,
The Big Guy in Charge.”