Ok so the “We have listened to you,” post appeared on the Second Life™ blog yesterday, posted by the big M Linden himself. And what an announcement. At first glance it seems like a real genuine confession of, “Shit, we fucked up guys. Sorry about that.” And in a way it is.
To summarise, they will be automatically converting all Openspaces into ‘Homesteads’ as of January 5th 2009. Homesteads are basically what openspaces are now, but will have a 20 person limit and, in the longer term, some scripting limits too. Additionally, the January 2009 price raise won’t be quite so dramatic and will now make the monthly cost of a Homestead $95. However, this will raise, as planned, to $125 in July 2009. If you genuinely do use your openspace for openspace purposes, you can contact concierge to have it kept as an openspace, as opposed to being a Homestead. Openspaces from January will have a massive prim drop from 3750 down to 750, something that wasn’t on the blog post but instead on the Knowledge Base listing it linked to. Though their price will remain $75 with no plans for an increase. There will be no classifieds or events listings allowed on these though and an avatar limit of ten.
So basically, your options, if we put it out there as is are that you can have a 66% price increase or an 80% prim drop. Nice options. It’s a bit like, “Ok, so either we will poke you in the eyes with this shitty stick, or we won’t but you will have to pay us not to.” Well, sort of anyway. I guess. Maybe. Anyhow…
What is interesting to point out is that this ‘Letter to Residents’ that was on the blog yesterday is actually pretty much a confession, as far as I see it, that they screwed up. And it’s refreshing for someone to come out and admit that. Let me quote M Linden:-
“One thing I learned and others were reminded about in this process is that we have a very connected, passionate Resident base and we need to bring you into the dialog earlier, before putting forward these decisions. The input we received after Jack’s announcement was prolific and by-and-large very, very constructive. Second Life is at a size where 1:1 conversations are difficult and the forums are inadequate for full dialog. Office hours come up short, too. We have some thoughts on how to bring Residents into the dialog earlier which we will cover in a future blog post and Forum discussion.”
Now, while it’s great that he acknowledged that, what absolutely astounds me is the way he makes it sound like he has only just realised that actually discussing planned 66% price hikes with a customer base before just going ahead and doing it, is a good idea. And there was me thinking that would just have been common sense.
He ended on a note that, in my opinion, was designed to deflect a little attention away from this by reporting increased stability lately. Although that is good news, it’s kind of like saying to people, “Ok, so we’re going to beat the crap out of you all…. but the good news is it’s sunny outside.”
Anyhow, they made a decision, everyone ranted, they made a post basically saying they’re still going ahead with the decision but in a slightly different way and now slightly fewer people are ranting. And the story ends… until of course they announce that full prim sims are going to be $1 million a month and will only have 11 prims.